See our Frequently Asked Questions below, grouped by topic.
- Compatibility with garage door openers
- Does the Twine Garage require a WiFi connection?
- How do I install the Twine Garage?
- How do I link Twine Garage with my smart home device?
- What are the specifications of the Twine Garage?
- Where can I download the mobile app?
- Do you charge a subscription fee?
- Do your products come with a warranty?
- I have a question that is not answered here, how do I reach you?
- Is Twine Garage secure?
- How do I enable Twine notifications on my device?
- My WiFi credentials have changed, how do I reconnect my Twine Garage?
- What can I do if my garage open/close status are not correct?
- What if I encounter any issue that I can't seem to resolve myself?
- What if my Twine Garage doesn't show up in the app?
- What is my sensor battery is empty?
- Where can I find my smart home PIN code?